LDLC.com: a « star » e-tailer to be?

On the not-so-buoyant French consumer IT and Electronics market, Groupe LDLC may look quite strange, with sales growing at quite an impressive pace.
So: where is the trick? In my opinion: in a very accurate day-to-day management caring  particularly about i) a high value/high-tech online offer targeting PC
fans ii) quality of service, and above all, delivery, and so on... : LDLCcom_commentaire_Novembre2014_OlierER